Click that to remove the payment option from your list.
Next to them, you should see a “remove” link.
This will show you a list of your active payment methods. What you need to do is click “add payment method.” Now, this is where it’s easy to get confused you want to remove a payment option, but there’s no such option there. Click the menu button – the mobile-styled three horizontal bars – and click the “billing & payment methods” option. It’s a huge hassle with their financial teams, and it’s easier to shut down problematic customers than it is to deal with them making mistakes.Īnyways, if you want to change your payment information, you need to go to your ads manager. For another thing, Facebook is known for simply shutting down the ads accounts for people who issue chargebacks, regardless of the reason. For one thing, Facebook can dispute it and you might lose that dispute. It’s also not a good idea to try to issue a bank-driven chargeback. You might notice that you’re being charged for ads you don’t remember creating, but it’s entirely possible you did make them some time ago and simply lost track.įacebook is unlikely to refund you for your payments, primarily because they were valid ads and ran to get you valid traffic.
One common reason people want to change is they notice charges they don’t remember authorizing, and figure there might be an issue. What if Payment Fails? Adding or Removing Payment Methodsīefore you begin, one thing you should know is that you might not need to change your payment information.